When will my filament get delivered?

We try to hand the filament to our courier the next day, so depending on your destination it might take a day or few. For Ireland it is pretty much always the next working day - so if you place your order on Monday within reasonable hours - the delivery day would most likely be Wednesday. For other destinations it does depend on the amount. For UK orders that are delivered with courier (ones w/o * on our shipping rates page) it is 2 working days and for other European destinations: 2-5 days. Orders marked with * are delivered with Standard Post and delivery time would depend on your destination, click here to see the details.

Do we sell our filament on spools?

In order to keep the price low and quality high we do not put our filament on spools currently - it is sold as loose reels. We do realize that in some setups this might be slightly inconvenient and we are working on solution. Unfortunately spooling filament, keeping cost low, quality high and giving possibility of low order amounts and mixing the colours does not give an easy mix. Until we come up with a proper recipe that will mix those ingredients nicely, we recommend using one of brilliant spools for "loose filament", few examples are here: Resizable Loose Filament SpoolFoldable Filament Spool. We will keep website up to date on our progress on getting filament spooled.

What temperature does x filament require to extrude well?

Some stores put ideal extrusion temperature next to the filament they sell, but after ordering from few places you'll soon notice that it's nothing but very rough guidance. Extrusion temperature is not always definable as it depends of multiple factors such as hotend type, extruder, speed, colour and others. If you're only beginning with 3d printing - do experiment with temperature, it might bring surprising results such as various shades of colour or gloss. In software like Repetier or Cura you can manipulate temperature while printing, pick your favourite calibration object and within few minutes you should be able to define perfect extruding temperature for your setup. General rule of thumb is that you want as low temperature as possible while maintaining good flow and layer adhesion. Remember to keep room well ventilated - the higher the temperature the more fumes. Also - it's always good idea to keep your fire-blanket/extinguisher handy, those are high temperatures!

Saying that - please note that some colours, such as natural/white ABS often need higher extruding temperatures, even as high as 270C. So before going that high, please make sure your printer/hotend support that.